|Type of ticket||Buy online||Buy on the day|
|Child (aged 3 to 15)||£8.77||£9.75|
|Children under 3||FREE||FREE|
|Senior/student (valid NUS card must be shown)||£9.67||£10.75|
|Family of 4 (maximum 2 adults)||£34.72||£38.60|
|Family of 5 (maximum 2 adults)||£41.85||£46.50|
Please note - under 16s must be accompanied by an adult.
Buying your tickets online
When you have made your booking, you will be emailed a confirmation number. Simply bring the confirmation number along with you on the day of your visit and join the queue at the Main Entrance. Please note, we have a separate entrance for disabled visitors and pre-organised groups of 10 or more - this is located nearest the Humber.
Tickets bought online still require you to join the main queue and only become active 1 hour after purchase. You do not need to select a date for your visit, your tickets are open-ended and do not have an expiry date, although they would become inactive if not collected within 12 months of purchase. Our online booking system may not be compatible with some mobile devices. If you encounter any problems when buying your tickets, please contact us on 01482 381000.
If you have ordered guide books with your tickets these can only be picked up at reception on arrival. These cannot be posted out.
Where too many tickets have been purchased (or where a customer may have duplicated an entire purchase), refunds are available. These can be processed by the finance department during the office hours of Monday to Friday 9.30am to 4.30pm on 01482 381000.
Essential Ticket Information
Family tickets can be made up of children, students, seniors and a maximum of 2 adults.
Seniors = 60+.
Children = 3 - 15 years (under 3s are free).
Students are asked to please bring valid student ID with you (card must have photo and valid expiry date).
The Day Plus Pass
Did you know that you can pay once, and get up to 360 days free entry FREE with our Day Plus Pass? When collecting your tickets, you will be given the chance to complete your Day Plus Pass form at reception. This will allow you and your party free entry to The Deep for 12 months (conditions apply). The Day Plus Pass form also gives you the option to Gift Aid your entry if you are able. This does not cost you a penny more but helps our charitable conservation and education work.