Customer Enquiries Assistant works within the general office primarily to deal with incoming telephone, email and social media enquiries, whilst carrying out associated paperwork processing and general administrative office support. 

This post is as a result of maternity cover, therefore the contract is temporary and will be due to end on 31 December 2017.

16.5 hours per week, covering 11am to 5pm (with 30 minutes lunchbreak) every Monday, Thursday and Friday.

Rate of pay £8.09 per hour. Reporting to the Marketing Manager. 






Please complete and submit an on-line application form clicking on the link below.

Contact for enquiries: Louise Kirby, The Deep, Hull, HU1 4DP (, 01482 381004.  Applications must be received by 9am on Monday 16 January 2017.

Apply Now

Plan your visit

Opening Times

  • Open daily from 10am until 6pm
  • Last admission is at 5pm, although we recommended you to arrive no later than 4pm
  • The Deep’s peak times are between 11am – 2pm, should you prefer a quieter environment please visit outside these times.
  • Car parking is available costing £3 for six hours. It can become full during school holidays. Alternative car parks can be found here

The Deep Tower Street, Hull, HU1 4DP

01482 381000 Any questions?

SAT NAV (HU9 1TU) this will take you to Tower Street, Hull, the nearest main road to The Deep.

Ticket Prices

Type of ticket Online On the day
Adult £12.60 £14.00
Child (aged 3 to 15) £9.90 £11.00
Children under 3 FREE FREE
Student* £11.70 £13.00
Senior (60+) £11.70 £13.00
Essential carer FREE FREE

* in full time education, valid NUS, University card or proof of age is required for school and Sixth form students.

Code of Conduct

Please click here to see The Deep's terms and conditions of entry

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Public transport information

Customer Safety

The Deep takes the safety and security of its staff and visitors seriously and continues to work with Counter Terrorism Police Officers to review security regimes on a regular basis.

The Deep reserves the right to carry out random bag searches at reception. To minimise delays, please avoid bringing large bags and rucksacks into the attraction.

More information can be found on how to play your part here

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