We are thrilled to have received some fantastic reviews and feedback from visitors, particularly from those with additional access needs.

See what our visitors have to say about a day out at The Deep:

5*

We came yesterday for my nieces 8th Birthday and we couldn't praise the Deep enough! Not only is it an amazing facility which clearly cares for the animals it looks after, but the staff that work there were brilliant. We required a wheelchair which they provided without hesitation and offered support throughout our visit. Leanne in particular made our experience a great one and went out of her way to get my niece a birthday treat! I would highly recommend the Deep we will definitely be coming back.

5*

Fantastic experience and lovely staff, as a mother of an autistic child I always worry about how my daughter handles busy places to start with she started having a meltdown in the very short queue and me thinking I would be walking out with her yet again I was pleasantly surprised at being asked if everything was OK by the lady behind the counter and after explaining the situation she perfectly explained to my child what happens walking round and then told me if she struggles too much and needs a break to ask a member of staff and they will sort out a quiet place for us to go and calm down so we can then carry on looking round with this knowledge my daughter instantly calmed down and we managed to get round the whole building abet very quickly (nothing new there though) with only one hiccup which she managed to walk away from . Although we didn't need it, it was reassuring to know we had other options other than just leaving so thank you and well done for being autism friendly.

Find out more about accessibility at The Deep in our fantastic 5* reviews from visitors on Euan's Guide.

Plan your visit

Opening Times

  • Open daily from 10am until 6pm. We are closed on Christmas Eve & Christmas Day
  • Last admission is at 5pm, although we recommended you to arrive no later than 4pm
  • The Deep’s peak times are between 11am – 2pm, should you prefer a quieter environment please visit outside these times.
  • Car parking is available costing £3 for six hours. It can become full during school holidays. Alternative car parks can be found here

The Deep Tower Street, Hull, HU1 4DP

01482 381000 Any questions?

SAT NAV (HU9 1TU) this will take you to Tower Street, Hull, the nearest main road to The Deep.

Ticket Prices

Type of ticket Online On the day
Adult £12.60 £14.00
Child (aged 3 to 15) £9.90 £11.00
Children under 3 FREE FREE
Student* £11.70 £13.00
Senior (60+) £11.70 £13.00
Essential carer FREE FREE

* in full time education, valid NUS, University card or proof of age is required for school and Sixth form students.

Code of Conduct

Please click here to see The Deep's terms and conditions of entry

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Public transport information

Safety Update

The Deep takes the safety and security of its staff and visitors seriously and continue to work with Counter Terrorism Police Officers to review security regimes on a regular basis. Whilst the details of such plans cannot be shared we have in place measures to respond to changes in the threat levels for international terrorism. In light of recent events the security within the building and external spaces has been reviewed.

For the safety and reassurance of visitors, The Deep reserves the right to carry out random bag searches at reception. To avoid delays, please avoid bringing large bags and rucksacks.

As per Government guidelines more information on how to play your part can be found on line. https://www.gov.uk/government/publications/stay-safe-film https://www.mi5.gov.uk/what-you-can-do

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