The Deep closed on 4th November due to Hull going into Tuer 3, and has remained closed since this date. As such we will be offering an extension on Day Plus Passes for the number of days you were unable to use your pass to visit.
Once we know our reopening date we will invite you to email us with the name and postcode that your pass is set up in and we can work out your new expiry date.
The Day Plus Pass allows you, and those with you on the day of your visit, to return to The Deep free of charge for a 12 month period at no extra cost!
On your first visit, you will be asked at reception if you wish to take up the Day Plus Pass. If you say yes, our team will take your details and a photograph will be taken. There is no charge for this.
On your next visit after purchase, you will be required to give your name and postcode to match up to our system. If possible, please keep your original tickets safe and bring them with you on the day.
Anyone listed on the Day Plus Pass can visit individually. Under 16's must be accompanied by an adult at all times. Please note, this ticket does not allow you to 'queue jump' - you must join the main queue in order to get it verified.
Please note - The Day Plus Pass cannot be used on the following Bank Holidays each year - Good Friday, Easter Monday and Early May Bank Holiday.
The table below shows the dates the Day Plus Pass cannot be used.
|2021||Good Friday||2 April|
|2021||Easter Monday||5 April|
|2021||Early May Bank Holiday||3 May|
It can be used on ALL other Bank Holidays including New Years Day, Spring Bank Holiday, Summer Bank Holiday and Boxing Day.
WHAT IF I HAVE LOST MY TICKETS?
If possible, we would ask you to bring along the tickets from your original visit. If you have mis-placed these, please don't worry. We are able to find your Day Plus Pass details at reception if you can tell us the name, address and postcode that was given on your original visit. We are then able to check the photograph of your party to match the details.
If you are unsure of these details, please call us in advance of your visit on 01482 381000. Sadly we are unable to allow free entry if these details do not match.
Please note - Day Plus Passes are not transferable to anyone else.