A team of experts look after the daily welfare of our Gentoo penguins. Our penguins are hand fed two or three times a day and enjoy a diet of small fish including blue whiting, capelin and herring.

Like all birds, penguins moult once a year, but are different from other birds as they lose all their feathers very quickly, rather than just a few at a time. It can often look like a pillow has exploded because their feathers come out so fast, but they need to do this to remain waterproof. Bald patches and missing feathers would let in water meaning they would get cold. Before Gentoos start their moult, they eat more food and put on weight. They then stay on dry land and live off their fat reserves whilst they wait for their old feathers to drop out and new ones push through.

It is important that the penguin enclosure is kept clean, as with any of our other exhibits. Penguins produce a lot of waste, which is bright yellow! This has to be cleaned off their rocks every day and so you may well see members of staff in there scrubbing and hosing down the exhibit.

Penguins love to play and believe it or not enjoy nothing more than chasing bubbles and reflected light as well as playing with toys and standing under water sprinklers. Like with all other animals at The Deep, providing enrichment for the penguins is part of The Deep's everyday work and helps keep the animals healthy. By tuning into their natural behaviours, the keepers can make sure their physical and mental needs are being met. You will be able to watch some of these enrichment activities throughout the day when you visit.

Gentoo penguins live in colder climates in the wild, so their home at The Deep is kept at a chilly 10 degrees C.

Back to The Deep Tour

Plan your visit

Opening Times

  • Open daily from 10am until 6pm. We are closed on Christmas Eve & Christmas Day
  • Last admission is at 5pm, although we recommended you to arrive no later than 4pm
  • The Deep’s peak times are between 11am – 2pm, should you prefer a quieter environment please visit outside these times.
  • Car parking is available costing £3 for six hours. It can become full during school holidays. Alternative car parks can be found here

The Deep Tower Street, Hull, HU1 4DP

01482 381000 Any questions?

SAT NAV (HU9 1TU) this will take you to Tower Street, Hull, the nearest main road to The Deep.

Ticket Prices

Type of ticket Online On the day
Adult £12.60 £14.00
Child (aged 3 to 15) £9.90 £11.00
Children under 3 FREE FREE
Student* £11.70 £13.00
Senior (60+) £11.70 £13.00
Essential carer FREE FREE

* in full time education, valid NUS, University card or proof of age is required for school and Sixth form students.

Code of Conduct

Please click here to see The Deep's terms and conditions of entry

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Public transport information

Safety Update

The Deep takes the safety and security of its staff and visitors seriously and continue to work with Counter Terrorism Police Officers to review security regimes on a regular basis. Whilst the details of such plans cannot be shared we have in place measures to respond to changes in the threat levels for international terrorism. In light of recent events the security within the building and external spaces has been reviewed.

For the safety and reassurance of visitors, The Deep reserves the right to carry out random bag searches at reception. To avoid delays, please avoid bringing large bags and rucksacks.

As per Government guidelines more information on how to play your part can be found on line. https://www.gov.uk/government/publications/stay-safe-film https://www.mi5.gov.uk/what-you-can-do

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