Everything you need to know when planning a visit to The Deep.

How do I pay for parking?

Payment for parking is required on arrival and is £3 for 6 hours. Our car park machines take coins, if you would rather pay by card, please do this at reception when collecting entry tickets.

Can I still use the accessible entrance?

 Yes. If you or a member of your party has a disability or access needs please use the accessible entrance. This is the entrance nearest to the Humber. 

Can I visit the café during my visit?

Yes. Please arrive at The Deep at the time you have booked online. You can then visit the cafe either before your ticket is scanned at the turnstile, or alternatively you can visit after going round the aquarium as your journey will end here.

Will your toilets be open?

Yes. All toilets will be open, but will be closed regularly throughout the day for an increased cleaning schedule. Please ask a member of staff for the nearest toilets available. 

Will your Changing Places facility be open?

Yes. The Changing Places facility will be open as normal, with a radar key. As with all the toilets, it will also subject to an increased cleaning schedule meaning it will be closed off temporarily throughout the day.

Will all the interactives be available?

Yes. The interactive stations will be available to use including Digi:sea and the magic floor at Discovery Corner. All touch points will be cleaned regularly. 

Can my child visit by themselves?

All children under the age of 16 must be accompanied by an adult at all times when visiting The Deep.

Can I bring my dog to The Deep?

The Deep welcomes trained and insured Assistance Dogs (please provide your ADUK Passport, or similar). However, due to the busy nature of the aquarium, we cannot provide access to other animals.

The Deep does not permit dogs being left in cars whilst parked onsite.

Do you offer electric car charging points?

Yes. We offer FREE electric car charge points for our customers during our opening hours of 10am and 6pm. After this time, they are switched off. 

Can I bring luggage for you to store?

Unfortunately, we cannot look after any items of luggage or prams. Please only bring what you can carry around with you.

Plan your visit

Opening Times

The Deep is open daily from 10am – 6pm Monday - Friday and 9am - 6pm weekends & school holidays (last entry 5pm)

Car parking is available at a cost of £3 for six hours. It can become full during school holidays – alternative car parks can be found here.

For Frequently Asked Questions - Please click here

Ticket Prices

Type of ticket Online
Adult £17.75
Child (3 - 15) £14.00
Under 3s/Essential carers FREE
Student*/Senior £16.75

* Students must provide a valid NUS card or proof of age is required for school/sixth form students

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Getting Here

Please use Tower Street or HU9 1TU when using a Sat Nav – this will take you to nearest main road to The Deep.

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