Find out everything you need to know about your upcoming visit to The Deep such as parking and picnic areas
Will your shop be open?
Yes our Deep’artment Store will be open to visitors to The Deep only. In accordance with Government rules, all those who visit the gift shop will be required to wear a face covering. This does not apply to those currently excluded from having to wear a face-covering according to current guidelines. Please check for more information here.
Can I still use the accessible entrance?
Yes. If you or a member of your party has a disability please use the accessible entrance as normal. Please be mindful of social distancing in the reception area if the main entrance has a queue.
How do I pay for parking?
Payment for parking is required on arrival and is £3 for 6 hours. Our car park machines take coins, so if you would rather not use these you can pay for your parking at reception when collecting entry tickets.
Will your toilets be open?
Yes. All toilets will be open, but will be closed regularly throughout the day for an increased cleaning schedule. Please ask a member of staff for the nearest toilets available. We appreciate your cooperation and patience to socially distance within our facilities.
Will your Changing Places facility be open?
Yes. The Changing Places facility will be open as normal, with entry using a radar key. As with all the toilets, it will also subject to an increased cleaning schedule meaning it will be closed off temporarily throughout the day.
Will your picnic area be open?
For now, the indoor picnic area will be closed, however there are picnic benches out the front of the building.
Will all the interactives be available?
Yes our interactive stations will be open to use including Digi:sea and the magic floor at Discovery Corner. All touch points will be cleaned regularly. Please be mindful you may need to wait to use interactives or view exhibits to maintain social distancing, and please ensure you sanitise your hands regularly.
Can my child visit by themselves?
All children under the age of 16 must be accompanied by an adult at all times when visiting The Deep.
Can I bring my dog to The Deep?
Guide and assistance dogs are permitted into the exhibition, any other dogs are not. The Deep does not permit dogs being left in cars whilst parked onsite.
Do you offer electric car charging points?
Yes. We offer FREE electric car charge points for our customers between the hours of 10am and 6pm. After this time, they are turned off.
Can I bring luggage for you to store?
Unfortunately, we cannot look after any items of luggage or prams. Please only bring what you can carry around with you.