Banner Have you seen our new GLIMPSE exhibit yet?

Have you seen our new GLIMPSE exhibit yet?

7th January 2020

As you journey around The Deep, look out for the glass doors and take a peek behind the scenes. GLIMPSE gives our visitors the opportunity to view 8 working areas not usually on public show and investigate the inner workings of The Deep, see what it really takes to operate a public aquarium.

Did you know that we process over 40 million litres of water each day using specialised filtration equipment? Find out more about the inner workings of an aquarium through our 8 GLIMPSE exhibits:

3rd floor – take a sneak-peak behind the scenes where the divers kit up and enter the exhibits

Intro plant room – Learn how we ensure there is a good supply of oxygen through water movement, providing natural underwater habitat.

Discovery plant room – Discover how we maintain the perfect temperature for the amazing variety of species which live at The Deep.

Coral - Keeping coral healthy can be rather tricky, find out how we create the perfect conditions for our live coral stay strong and grow.

Frog quarantine – Take a look at how we culture food for our frogs as well as the Diver Entry Point for our ‘shop’ exhibit, which is only big enough for one diver.

Jellyfish – Learn how we successfully breed jellyfish and culture a variety of plankton and algae onsite, getting the right level of nutrition at every stage of their lifecycle.

Main plant room - Take a closer look at the different equipment needed to care for our animals on such a large scale.

Penguin plant room - This whole plantroom is dedicated to our colony of Gentoo penguins, keeping their habitat at a cool 9⁰C – brrr! 

If you see an Aquarist at work behind the scenes, be sure to give them a wave!



9th December 2019

We were delighted to welcome not one, but two baby penguin chicks to the world this summer. The first was born in June and the second arrived almost exactly a month later.

Both chicks have been doing really well and have already established themselves in our colony of Gentoo penguins in the Kingdom of Ice area of The Deep. There was just one thing we all wanted to know – were they boys or girls?

We sent their feathers off to be DNA tested and we’re delighted to announce we have two boys! We decided to let our penguins help with the gender reveal by adding an enrichment activity into the colony. They're inquisitive by nature and were very interested what was under the melting ice, surrounded by pebbles. You can see the video by clicking here. 



4th December 2019

Our Aquarist Shoshana has flown back to the New England Aquarium Rescue Centre on the East Coast of America to continue her work rehabilitating cold stunned sea turtles. She originally travelled to Massachusetts at the end of 2018 to begin her work with the team there.

As winter approaches, sea turtles should make their way south to warmer tropical waters as the waters around Cape Cod Bay become too cold. However, each year many turtles do not make the journey in time. Trapped by the hook shape of the bay, they can become disoriented. When the water reaches about 10°C by mid-November, the turtles are too cold to eat, drink or swim and become “cold-stunned”, stranding themselves on the beach. Often they are suffering from life-threatening hypothermia, emaciation, dehydration or other injuries. The centre rescued over 400 turtles over winter in 2018, one of their highest figures at the time.

During this trip Shoshana has been able to use her expertise to also assist at the Wellbeck Visitor Centre whose staff coordinate a huge team of around 200 volunteers that are key to the rescue process. After high tides, volunteers often brave tricky weather conditions and head out to walk the beaches looking for turtles who’ve become stranded. This means they are regularly out in the very early hours of the morning with high tides occurring at 3am and 3pm during Shoshana’s visit. Two three hour round trips are then made to the New England Aquarium Rescue centre each day, transporting the stranded turtles ready to be treated and rehabilitated before being released.

The turtles are given a thorough rehab process, so they’re ready to be re-established in their natural habitat. The primary aim is to gradually warm the turtles from their cold-stunned state by slowly introducing them to swimming groups with slightly warmer water in each one. Ultimately they move up to the recommended temperature and larger pools where they are encouraged to feed once again. Throughout the process they also receive medical care specific to the needs of each turtle including things like antibiotics, a fluid plan, emergency meds, exams and x-rays. This year, Shoshana’s role has been expanded to work on the turtles’ fluid plans. Vets use blood results to determine the individual fluid plan that’s required and these are then administered accordingly.

After treating over 400 turtles over the same time period last year, there’s been a drop in numbers in 2019. It’s thought it’s a combination of the water in the bay being slightly warmer than it was last year, and the wind speeds have been too low to help the turtles make their way to the shore.



27th November 2019

We were absolutely thrilled to have made it as a finalist at Welcome to Yorkshire’s White Rose Awards, taking home Gold in the Accessible and Inclusive Tourism category, in a glittering awards ceremony on 25 November.

The audience were entertained by footballing legend Chris Kamara, fantastic performances from Leeds West Indian Carnival and energetic street dance from Scandalous in an award ceremony held at First Direct Arena, Leeds.

This category of the awards recognises The Deep’s provision of an accessible and memorable visitor experience for all. The Deep is pleased to be able to offer a fantastic Changing Places facility, complimenting a number of other tools and aids including audio and braille guides, social stories, access guide and mobility aids. The Deep offers a number of accessible events throughout the year including Quiet Day and Tranquil Tuesdays, catering to visitors who may prefer to visit in a more tranquil environment, when the lights are brighter and the audio is turned down.

The White Rose Awards is the largest tourism awards in the UK, finalists battled it out to win in 19 categories including a brand new award for Accessible and Inclusive Tourism, reflecting the direction in which the tourism industry is moving.

The event provides an opportunity for tourism attractions and businesses in Yorkshire to showcase what the county has to offer. Following this success, The Deep will now be entered into the Visit England Awards for Excellence in 2020.  

To find out more about The Deep’s accessible offering click here.



6th November 2019

Community Groups across Hull and the East Riding have been enjoying participating in our educational club, Silver Sharks. Aimed at the over 55 age group, we’ve already welcomed a number of clubs including BP Retirees, Senior Tigers and the Forever Young Club. We’ve also had participation from stroke recovery patients who’ve been supported by nurses from the NHS.

The educational focus is on The Deep’s Conservation projects with topics ranging from jellyfish to penguins. We have featured a guest talk from one of our team of Aquarists, who focused upon their own work here at The Deep including going into detail about our daily Dive Shows including a few tales from inside the tank.

The project, delivered by our in-house Education team, aims to encourage learning with a very hands on approach. With a break halfway through for tea and scones, and then a trip into the attraction to see the animals they’ve been learning about, it’s a valuable and fun way to learn more about the world around us.

The feedback has been overwhelmingly positive with one organiser commenting that attending the session “saw the group increase their confidence, communication and mood.” As the aim is to educate, the responses from attendees have also been very encouraging with one Silver Shark describing the event as “very informative, increasing our knowledge of a world … that we otherwise would have no understanding of.”

Silver Sharks takes place on a Tuesday afternoon from 3-5pm during the Autumn and Spring term. For more information call The Deep on 01482 381 000.

Plan your visit

Opening Times

  • Open daily from 10am until 6pm
  • Last admission is at 5pm, although we recommended you to arrive no later than 4pm
  • The Deep’s peak times are between 11am – 2pm, should you prefer a quieter environment please visit outside these times.
  • Car parking is available costing £3 for six hours. It can become full during school holidays. Alternative car parks can be found here

The Deep Tower Street, Hull, HU1 4DP

01482 381000 Any questions?

SAT NAV (HU9 1TU) this will take you to Tower Street, Hull, the nearest main road to The Deep.

Ticket Prices

Type of ticket Online On the day
Adult £12.60 £14.00
Child (aged 3 to 15) £9.90 £11.00
Children under 3 FREE FREE
Student* £11.70 £13.00
Senior (60+) £11.70 £13.00
Essential carer FREE FREE

* in full time education, valid NUS, University card or proof of age is required for school and Sixth form students.

Code of Conduct

Please click here to see The Deep's terms and conditions of entry

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Customer Safety

The Deep takes the safety and security of its staff and visitors seriously and continues to work with Counter Terrorism Police Officers to review security regimes on a regular basis.

The Deep reserves the right to carry out random bag searches at reception. To minimise delays, please avoid bringing large bags and rucksacks into the attraction.

More information can be found on how to play your part here

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