The Deep News - October 2019



29th October 2019

The 8 millionth visitor has entered Hull’s award-winning aquarium The Deep.

The Silburn family from Hull, made up of mum Karina, Grandma Sue and children Tilly and Daniel were the lucky ones to be presented with an exciting behind the scenes penguin experience by The Deep’s mascot Pebbles. This money can’t buy experience will allow the family to go inside the penguin exhibit, carry out a scatter feed, learn all about our loveable VIP’s from our experts and get up close to them.

We were delighted to hear that the penguins are one of the children’s favourite animals with Tilly exclaiming "I can’t wait for them to come up to me when I’m in there".

Mum Karina said: “I’m just super excited – we can’t wait to meet the penguins. I can’t believe we’re the 8 millionth visitors.”

Grandma Sue also commented: “We were born and bred in Hull, and we think The Deep is a fabulous place to come. We’ve been lots of times over the years, in fact we visited within the first few weeks of it opening. We’re going to celebrate in the café with a coffee and a cake!”

Katy Duke, CEO at The Deep said: “We are thrilled to have reached our 8 millionth visitor. It’s a real milestone for us after 18 years of operation to have attracted so many visitors to the area. It is a testament to the fantastic team we have in place, many of whom have been here since day one and offer our customers a fantastic experience every day.

“We are constantly developing our exhibits for people to enjoy and finding new ways to engage our visitors with important environmental messages. Our visitors play a huge part in helping us achieve our conservation outputs so a really big thank you to everyone whose visit has supported our charitable work. We look forward to welcoming the next 8 million and seeing what we can achieve together for the conservation of the marine environment.”

Here are some Deep facts for you. Since we opened in 2003 - 

The total volume of water in The Deep is 3,243,192 litres – that’s equivalent to 40,500 bath tubs
Our Marine Red List Officer has assessed over 1,600 species for the IUCN Red List globally
We have supported 67 BSc/MSc student projects through our Husbandry department
Since opening we have used 2,500 tonnes of salt in our tanks
Our guiding team have delivered 27,450 hours of presentations including dive shows, penguin feeds, scatter feeds and interactive shows
Over 540,000 children have taken part in educational visits
We have put on over 10,200 dive shows
Donated over 9,000 family tickets to good causes
We have sold 61,000 kilos of pick and mix – that’s the equivalent to two humpback whales!
On our busiest day, we welcomed 5,484 visitors – that’s like filling Hull City Hall more than 4 times
47,561 children have slept over at The Deep – that’s 100,000 pieces of toast served
Each of our divers has spent the equivalent of a month and a half underwater, that’s 24 hours a day!



28th October 2019

It’s been a busy few months for our IUCN Marine Red List Officer Rob, who has been jetting off all over the world, so we thought it was about time to give you an update on what he's been up to.

Species Survival Commission Leaders Meeting

September saw the 2019 IUCN Species Survival Commission Leaders Meeting in Abu Dhabi where 321 experts from 58 countries came together over 12 days to reflect on progress over the last four years and discuss future strategies for species conservation. With so many efforts being made to ‘save the world’, the community focused on achievements big and small, as well as presenting new and exciting initiatives to support efforts, moving forward.

Red List Training

Rob also embarked on a programme of training for eighteen Conservation Biology students on how to carry out Red Listing this month. The students in their 3rd Year at the University of Hull will take part in a final project, following their sessions, to produce real world Red List assessments for marine species in the UK.

Special recognition

The Deep’s work and commitment to the global Red List process was recognised in October at the IUCN Species Survival Commission Leaders Meeting where we were acknowledged for our generous and strategic support.



21st October 2019

Fin the Fish has today taken residence here at The Deep! This fantastic sculpture will act as a bin to collect plastic waste, preventing it from going into the nearby rivers and ultimately the ocean.

Fin was previously located in Scarborough & collected more than 6,000 plastic bottles on the seafront in just 8 weeks, showcasing the scale of the plastic problem here in the UK.

If we do not act now, by 2050 there will be more plastic in the oceans than fish, which is a very frightening thought!

So we are asking all our customers to do their bit and feed him their plastic waste before leaving site and of course take a picture with him and tag @thedeephull on Facebook, Twitter and Instagram alongside the #finthefish. Fin helps to show that however small your action is, everyone can help to reduce the plastics entering our oceans.

This exciting project has been delivered in partnership with Yorkshire Water, the University of Hull and BIFFA.  



16th October 2019

On Thursday 7 October, Director of Operations and People Louise Kirby attended the Blue Badge Access Awards at The Langham Hotel, London. We were thrilled to be the recipients of the Arnold Fewell Award for Most Inclusive Building/Interior Design.

The Blue Badge Access Awards have three objectives: to inspire better design, celebrate exceptional venues and to improve accessibility for all.  The Deep was nominated by Helen Dolphin, MBE with the category judged by Karen and Lyn Fewell, daughter and wife of Arnold Fewell a well-known access campaigner who sadly passed away earlier this year.

The judges commended The Deep crew for their commitment to accessibility, praising the website where visitors can plan their trip with confidence using a range of tools including a detailed accessibility guide. The judges were particularly impressed with the Social Story tool, allowing visitors to plan their visit and put them as ease as they knew exactly what to expect before their arrival.

They acknowledged the dedication of The Deep and the work which had been put into the Changing Places facility which is available to all who need it as well as recognising support for those with hidden disabilities and the Safe Place Scheme.

Accessibility is a worldwide challenge with invaluable benefits for those with access needs. Commitment to access is a fantastic opportunity for attractions and the wider tourism industry to promote inclusive experiences. The Deep is proud to have its efforts to offer an accessible day out for all acknowledged by such a prestigious organisation.

Find out more about access at The Deep here!

Plan your visit

Opening Times

The Deep is open daily from 10am – 6pm Monday - Friday and 9am - 6pm weekends & school holidays (last entry 5pm)

Car parking is available at a cost of £3 for six hours. It can become full during school holidays – alternative car parks can be found here.

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Ticket Prices

Type of ticket Online
Adult £16.50
Child (3 - 15) £13.00
Under 3s/Essential carers FREE
Student*/Senior £15.50

* Students must provide a valid NUS card or proof of age is required for school/sixth form students

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Please use Tower Street or HU9 1TU when using a Sat Nav – this will take you to nearest main road to The Deep.

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