REFURBISHMENT OF LAGOON OF LIGHT
A £500,000 refurbishment of the Lagoon of Light and Coral exhibit will begin on 13 September 2016 and will re-open in Mid-February 2017. During this time, the Lagoon of Light exhibit will be closed. The rest of The Deep will be open as normal.
|Type of ticket||Buy online||Buy on the day|
|Child (aged 3 to 15)||£9.00||£10.00|
|Children under 3||FREE||FREE|
|Student (in full time education, valid NUS, University card or proof of age is required for school and Sixth form students)||£9.90||£11.00|
|Family of 4 (maximum 2 adults)||£35.55||£39.50|
|Family of 5 (maximum 2 adults)||£42.75||£47.50|
|Essential carer||Free of charge||Free of charge|
Please note - under 16s must be accompanied by an adult.
Buying your tickets online
When you have made your booking, you will be emailed a confirmation number. Simply bring the confirmation number along with you on the day of your visit and join the queue at the Main Entrance. Please note, we have a separate entrance for disabled visitors and pre-organised groups of 10 or more - this is located nearest the Humber.
Tickets bought online still require you to join the main queue and only become active 1 hour after purchase. From 26 January 2016, you will need to select what date you want your 12 month Day Plus Pass to start from. This must begin on or before the date of your first visit. Our online booking system may not be compatible with some mobile devices. If you encounter any problems when buying your tickets, please contact us on 01482 381000.
Where too many tickets have been purchased (or where a customer may have duplicated an entire purchase), refunds are available. These can be processed by the finance department during the office hours of Monday to Friday 9.30am to 4.30pm on 01482 381000.
Essential Ticket Information
Family tickets can be made up of children, students, seniors and a maximum of 2 adults.
Seniors = 60+.
Children = 3 - 15 years (under 3s are free).
Students must be in full time education and are asked to please bring valid student ID (NUS or University card) with you or proof of age if you are a school or Sixth form student.
For the safety and reassurance of visitors, The Deep reserves the right to carry out random bag searches at reception. If possible, and in order to avoid delays, please avoid bringing large bags and rucksacks in to the building.
The Day Plus Pass
Did you know that you can pay once, and get up to 360 days FREE entry with our Day Plus Pass? All you need to do is provide your details at reception. This will allow you and your party free entry to The Deep for 12 months (conditions and exclusions apply). The Day Plus Pass scheme also gives you the option to Gift Aid your entry if you are able. This does not cost you a penny but allows us to claim an additional 25p from the UK Government for every £1 of your admission. The Deep would be very grateful if you are able to Gift Aid your admission as it would help support our charitable conservation and education work.
Please enter the postcode HU9 1TU when using a Sat Nav. This will take you to Tower Street, Hull, which is the nearest main road to The Deep. The Deep has its own car park with space for 280 vehicles. The cost is £2 per vehicle for four hours. Please note parking for conference delegates is free of charge.