If you're booking for Day Plus Pass (Annual Pass) Holders, Essential Carers, Gift Vouchers, or Tesco Vouchers (Preordered Online, please bring your QR code or preorder number with you on your visit) please follow the steps below:
DAY PLUS PASS HOLDERS (RETURNING VISITORS):
Enter the code ‘DPP2020’ into the promo code box, and press submit code.
In the Day Plus Pass box that subsequently appears, enter the number of places you would like to reserve. Any additional tickets for people without Day Plus Passes can also be added and paid for here.
Arrive at reception with your booking reference and provide the Reception team with the details with which your annual pass was originally booked.
ESSENTIAL CARERS:
Enter the code ‘DPP2020’ into the promo code box, and press submit code.
In the Day Plus Pass box that subsequently appears, enter the number of places you would like to reserve. Any additional tickets can also be added and paid for here.
Arrive at reception with your booking reference and provide the Reception team with evidence of your carer’s allowance.
TESCO CLUBCARD VOUCHERS:
If you are using Tesco Clubcard points, it is essential your points are redeemed into vouchers for The Deep by following the instructions on the Tesco Clubcard website. The instructions can be found via this link: https://secure.tesco.com/clubcard/vouchers/the-deep/UK-000043.prd
Please note The Deep don’t accept paper book Tesco vouchers or the Clubcard on its own.
Enter the code ‘DPP2020’ into the promo code box, and press submit code.
In the Day Plus Pass box that subsequently appears, enter the number of places you would like to reserve. Any additional tickets not covered by the voucher can be added to your order here.
Arrive at reception with your booking reference and provide the Reception team with the email provided by Tesco containing the QR code.
THE DEEP GIFT VOUCHERS:
Enter the code ‘DPP2020’ into the promo code box, and press submit code.
In the Day Plus Pass box that subsequently appears, enter the number of places you would like to reserve. Any additional tickets not covered by vouchers can be added to your order here.
Arrive at reception with your booking reference and provide the Reception team with your vouchers.
STANDARD ADMISSION TICKETS
| Type of Ticket | Price |
|---|---|
| Adult | £17.75 |
| Child (aged 3 to 15) - Must be accompanied by an Adult | £14.00 |
| Children under 3 - Must be accompanied by an Adult | FREE (NO BOOKING REQUIRED) |
| Student (in full time education, valid NUS, University card or proof of age is required for school and Sixth form students) | £16.75 |
| Senior | £16.75 |
| Carer (when supporting a service user on a 1:1 basis) - ticket issued on arrival | FREE (BOOKING REQUIRED) |
All tickets include FREE return visits for you and your party for 12 months with the Day Plus Pass. Our reception team will set this up for you on arrival (you will need to give us your name, address and postcode and have a photograph taken for your record).
ADOPTION PACKS
Adoption packs also contain a FREE annual pass included with purchase. Adoption packs can be found on our Online Store Here
IMPORTANT INFORMATION
- All visitors are required to book a date and timeslot for their visit including those with a Day Plus Pass permiting free entry.
- You do not need to declare under 3's when booking a timeslot
- The time which you book will be your allocated time for arrival, and you may arrive up to 30 minutes after the time you booked. For example, if you book for 11am, please arrive between 11am and 11.30am
- All vaild Day Plus Passes will be extended by the amount of time which The Deep has been closed, please email the ticket holders name and postcode to info@thedeep.co.uk to find out your extension date.
ASSISTANCE DOGS
The Deep welcomes trained and insured Assistance Dogs (please provide your ADUK Passport, or similar). However, due to the busy nature of the aquarium, we cannot allow other animals to enter the building.
