STANDARD ADMISSION TICKETS
|Type of ticket||Online price||On the door price|
|Child (aged 3 to 15) - must be accompanied by at least 1 paying adult||£10.57||£11.75|
|Children under 3 - must be accompanied by at least 1 paying adult||FREE||FREE|
|Student (in full time education, valid NUS, University card or proof of age is required for school and Sixth form students)||£12.60||£14|
|Carer (when supporting a service user on a 1:1 basis) - ticket issued on arrival||FREE||FREE|
When buying tickets online, please select the date of your planned visit. When you have made your booking, you will be emailed a confirmation number, which you need to bring with you on the day. Should you no longer be able to visit on your chosen date, please do not worry, our reception team can amend this on arrival. Please note, all pre-booked online tickets DO NOT include a queue jump facility. You will be required to join the main queue.
All tickets bought online or on the door include FREE return visits for you and your party for 12 months with the Day Plus Pass. Our reception team will set this up for you on arrival (you will need to give us your name, address and postcode and have a photograph taken for your record).
ORGANISED GROUPS OF 20+
|Type of ticket||Ticket Price|
|Child (aged 3 to 15) - must be accompanied by a paying adult||£8.75|
|Children under 3 - must be accompanied by a paying adult||FREE|
|Student (in full time education, valid NUS, University card or proof of age is required for school and Sixth form students)||£11|
|Carer (when supporting a service user on a 1:1 basis)||FREE|
Pre-booked groups of 20 or more paying visitors benefit from fast track entry via our designated groups/disabled entrance (this is the one nearest to the Humber), free coach parking on site (if available) and drop off points at the main doors, free coach driver entry, free coach driver lunch as well as a free group organiser place. Please note, group tickets do not include free return visits for 12 months (this only applies to standard admission tickets). Discounted group tickets are single use only.
Group bookings must be made at least 24 hours in advance by calling 01482 381000 where payment can be taken. Any unused tickets will be refunded in full on the day of your visit.
Please ensure you do not include any essential carers within your party as they are admitted free of charge on a 1:1 basis for visitors who have additional needs.
PROBLEMS BUYING TICKETS?
If you have purchased too many tickets or duplicated a transaction and require a refund, please call us on 01482 381000 (Monday to Friday 9:30am to 4:30pm).