STANDARD ADMISSION TICKETS
PLEASE NOTE - Tickets purchased online offer a 10% discount but DO NOT include a queue jump facility. All holders will be required to join the main queue. This also applies to customers returning on a Day Plus Pass ticket.
|Type of ticket||Online price||On the door price|
|Child (aged 3 to 15) - must be accompanied by a paying adult||£9.90||£11|
|Children under 3 - must be accompanied by a paying adult||FREE||FREE|
|Student (in full time education, valid NUS, University card or proof of age is required for school and Sixth form students)||£11.70||£13|
|Carer (when supporting a service user on a 1:1 basis) - ticket issued on arrival||FREE||FREE|
Buying tickets online
When buying tickets online, simply choose the date of your visit (please note, if you are unable to visit on the chosen date, our reception team can amend this on arrival for you). When you have made your booking, you will be emailed a confirmation number. Please bring this confirmation number with you on the day of your visit and join the main queue.
Pre-booked online tickets DO NOT include a queue jump facility.
Tickets bought online include free return visits for you and your party for 12 months with the Day Plus Pass. To take advantage of this, simply provide the details you gave on your first visit and our reception team will recall your details on the computer system.
Please note: Carers tickets will be issued by our reception team on arrival. If possible, please bring proof of DLA, PIP or Carers Allowance.
Problems Buying Tickets?
If you have purchased too many tickets or duplicated a transaction and require a refund, please call the Finance Team on 01482 381000 (Monday to Friday 9:30am to 4:30pm).
ORGANISED GROUPS OF 20+
|Type of ticket||Ticket Price|
|Child (aged 3 to 15) - must be accompanied by a paying adult||£8.25|
|Children under 3 - must be accompanied by a paying adult||FREE|
|Student (in full time education, valid NUS, University card or proof of age is required for school and Sixth form students)||£9.75|
|Carer (when supporting a service user on a 1:1 basis)||FREE|
The Deep offers a group booking discount for pre-booked parties of 20 or more paying visitors. Please do not include any essential carers within your party as they are admitted free of charge on a 1:1 basis for visitors who have additional needs.
Groups can also benefit from fast track entry via our designated groups/disabled entrance (this is the one nearest to the Humber), free coach parking on site and drop off points at the main doors, free coach driver entry, free coach driver lunch as well as a free group organiser place.
Please note, group tickets do not include free return visits for 12 months (this only applies to standard admission tickets). Group tickets are single use only.
Group bookings must be made at least 24 hours in advance by calling 01482 381000 where payment can be taken on a credit/debit card. Any unused tickets will be refunded in full on the day of your visit. Please note, The Deep can be busy, both in term time and during the school holidays, so large groups are advised to consider visiting later in the day (from 1pm onwards).